British Gas Energy Trust

The British Gas Energy Trust may be able to provide a grant if you are struggling to keep up to […]

Chancellor extends furlough scheme until October

From the start of August, furloughed workers will be able to return to work part-time with employers being asked to […]

Gambling Addiction Services

Update on gambling addiction services available GamCare – the charity which supports those with an addiction to gambling – has […]

Tax credits customers will continue to receive payments

Tax credits customers will continue to receive payments even if working fewer hours due to COVID-19 People who can’t work […]

Coronavirus (COVID-19) and your energy supply

COVID-19 is a new illness caused by the coronavirus that can affect your lungs and airways. It’s a national issue […]

Post Office makes access to cash available faster

Post Office is making two of its products – ‘Payout Now’ and ‘Fast PACE’ (a pre-authorised cheque encashment service) – […]

Claim for wages through the Coronavirus Job Retention Scheme

Claim for 80% of your employee’s wages plus any employer National Insurance and pension contributions, if you have put them […]

How to deal with a reduced income due to coronavirus

The disruption caused by coronavirus (COVID-19) has affected many people’s incomes, leaving them with less money coming in, but with […]

Coronavirus and claiming benefits

This page provides information about coronavirus and claiming benefits. It will continue to be updated. Please check this page regularly […]

£10 million fund to help vulnerable people claim Universal Credit

Funding will be available to partner organisations, including charities, from April 2020 to help vulnerable people claim Universal Credit. The […]

CompanyDebt – Support for Business

Support for Businesses: It covers: • What government support is available and where to get it • Emergency loans from […]

Problems getting to or topping up your prepayment meter

Advice and information from Citizens Advice if you are having trouble with prepayment meters. Tell your supplier if you can’t […]

COVID-19 and renting

Guidance for landlords, tenants and local authorities This guidance provides advice to landlords and tenants on the provisions in the […]

Using Money Safely

A Guide for those forced to Isolate by COVID-19. If you are isolated due to the Coronavirus then at some […]

Rent/Financial Advice

Financial advice from Stoke-on-Trent City Council. Rent / financial advice for tenants who can not work Rent / financial advice […]

Claimants are asked to apply online as jobcentres limit access

With a rise in new claims, and with demand for support over the phone increasing, the Department for Work and […]

Community Energy Scheme

The Community Energy Scheme wants to support the City of Stoke on Trent in what is a worrying time for […]

Guidance for employees, employers and businesses – Gov UK

Guidance for employees, employers and businesses in providing advice about the novel coronavirus, COVID-19. This guidance will assist employers and […]

Benefits Advice (Citizens Advice)

The government has introduced changes to legislation and policies to give protection to people who are infected with Covid-19 or […]

Beware of Scammers (Staffordshire Police)

As the elderly and vulnerable self-isolate, they can be at an increased risk of scams. There have been recent reports […]