Household Support Fund

To support the UK’s recovery from the Covid-19 pandemic, the Department for Work and Pensions has launched a new £500 […]

Budget Planner

A free Budget Planner puts you in control of your household spending and analyses your results to help you take […]

Help if you’re facing redundancy

If you’ve at risk of redundancy, or have been made redundant as a result of COVID-19, you may not know […]

Claiming financial support under the Test and Trace

If you have symptoms of coronavirus, you should stay at home and self-isolate immediately to stop the spread of the […]

Severn Trent Water – Big Difference Scheme

The Big Difference Scheme is funded by Severn Trent Water, which offers significantly reduced water rates to households on a […]

British Gas Energy Trust

The British Gas Energy Trust may be able to provide a grant if you are struggling to keep up to […]

Gambling Addiction Services

Update on gambling addiction services available GamCare – the charity which supports those with an addiction to gambling – has […]

Coronavirus (COVID-19) and your energy supply

COVID-19 is a new illness caused by the coronavirus that can affect your lungs and airways. It’s a national issue […]

How to deal with a reduced income due to coronavirus

The disruption caused by coronavirus (COVID-19) has affected many people’s incomes, leaving them with less money coming in, but with […]

Coronavirus and claiming benefits

This page provides information about coronavirus and claiming benefits. It will continue to be updated. Please check this page regularly […]

Problems getting to or topping up your prepayment meter

Advice and information from Citizens Advice if you are having trouble with prepayment meters. Tell your supplier if you can’t […]

COVID-19 and renting

Guidance for landlords, tenants and local authorities This guidance provides advice to landlords and tenants on the provisions in the […]

Using Money Safely

A Guide for those forced to Isolate by COVID-19. If you are isolated due to the Coronavirus then at some […]

Rent/Financial Advice

Financial advice from Stoke-on-Trent City Council. Rent / financial advice for tenants who can not work Rent / financial advice […]

Community Energy Scheme

The Community Energy Scheme wants to support the City of Stoke on Trent in what is a worrying time for […]