Track and Trace Scam

There have been suggestions that scammers could use the NHS test and trace service as a method of obtaining personal […]

Meeting People Outside Your Home

How you can see people that you do not live with while protecting yourself and others from coronavirus (COVID-19). From […]

WHO updated guidance on the use of masks

This document provides advice on the use of masks in communities, during home care, and in health care settings in […]

Face coverings to become mandatory on public transport

From 15 June, face coverings will be required while using public transport in England. government asks transport operators in England […]

Working safely during coronavirus (COVID-19)

The government, in consultation with industry, has produced guidance to help employers, employees and the self-employed understand how to work […]

Women’s Aid – Safety and support resources

Safety and wellbeing advice for survivors Many survivors will be feeling unsafe isolating in a house with an abusive person, […]

Support for those self isolating

Need help from a Volunteer Responder? This site will provide you with further information if you are self-isolating and are […]

coronavirus information in British Sign Language

SignHealth is committed to making sure coronavirus information is available in British Sign Language. Their vision is a world without […]

Covid Fact Sheet for Parents

The situation at the moment is a really difficult time for everyone and has lots of challenges. NSPCC have put […]

Warning issued from Staffordshire police

Warning issued as distraction burglary attempts likely to rise during Covid-19 lockdown. Staffordshire Police are warning people to be extra […]

Coronavirus: Scammers & Fraudsters

Below are two information leaflets from Victim Support. Advice for groups The unprecedented situation we’ve found ourselves in with the […]

Guidance for commissioners and providers of services

COVID-19: guidance for commissioners and providers of services for people who use drugs or alcohol. This guidance outlines COVID-19 advice […]

National action plan to further support adult social care sector 

The government has published an action plan to support the adult social care sector in England throughout the coronavirus outbreak. […]

Preventing exploitation of children

Useful resources for preventing CSE/CSA during the pandemic shared by The Local Government Association shared : • The Lucy Faithfull […]

Lockdown rules relaxed for people with autism and learning disabilities

The Government has issued new guidance for people with autism and learning difficulties stating they are now able to leave […]

FAQs For Carers UK

The coronavirus outbreak is a difficult and uncertain time, particularly if you are responsible for the welfare of others. Carers […]


Over the coming months, at some point some of you may find yourself unable to leave your home for basic […]

Guide to Safe Shopping

A quick guide to safe shopping during the coronavirus (COVID-19) pandemic. You are urged to wash your hands frequently, maintain […]

Friends Against Scams – Online Training

Friends Against Scams is a National Trading Standards Scams Team initiative, which aims to protect and prevent people from becoming […]

Mencap Easy Read Information

Learning disability charity has a resource hub on its website with various information and guidance relating to coronavirus, including Easyread […]

Guidance for those who provide unpaid care to friend or family

This guidance is for anyone who cares, unpaid, for a friend or family member who, due to a lifelong condition, […]

Coronavirus (COVID-19): advice for people with animals

Advice for pet owners and livestock keepers on maintaining the welfare of their animals during the coronavirus (COVID-19) pandemic. There […]

Domestic Abuse

We know that this is a difficult and worrying time for everyone – but particularly so for adults and children […]

Guide for Vulnerable People

Please find attached a guide for vulnerable people living in Staffordshire and Stoke-on-Trent. We hope that this will be a […]

BSL Information Videos

Please find below a link to 9 BSL videos with information regarding Coronavirus that you may wish to share. NHS […]

Caring for pets during the covid-19 crisis

The government has published advice for pet owners and livestock keepers on maintaining the welfare of their animals during the […]

Government launches Coronavirus Information Service on WhatsApp

The new free to use service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and […]

National Crime Agency – Beware Fraud and Scams

Criminals are using the Covid-19 pandemic to scam the public – don’t become a victim. Law enforcement, government and private […]

COVID-19: infection prevention and control

Please read and share this guidance amongst your networks about the appropriate use of PPE. Some voluntary groups may still […]

Stop Loan Sharks

The England Illegal Money Lending Team (IMLT) recognise that this period may be one of increased financial pressure for some […]

WHO Health Alert brings COVID-19 facts to billions via WhatsApp

WHO has launched a dedicated messaging services in Arabic, English, French and Spanish with partners WhatsApp and Facebook to keep […]

Cyber Security – Beware of criminals pretending to be WHO

Hackers and cyber scammers are taking advantage of the coronavirus disease (COVID-19) pandemic by sending fraudulent email and WhatsApp messages […]

Look out for the Blue Tick

Look out for the blue tick on Twitter: There’s a lot of fake news out there about coronavirus so it’s […]

Scam Alert – Coronavirus Text Messages

Scam text messages have been reported which make claims that UKGOV has issued a payment of £458 to all residents […]

UK Government Response to COVID-19

The latest Government guidance for COVID-19. Stay at home – Only go outside for food, health reasons or work (but […]

Beware of Scammers (Staffordshire Police)

As the elderly and vulnerable self-isolate, they can be at an increased risk of scams. There have been recent reports […]