Need help from a Volunteer Responder?

This site will provide you with further information if you are self-isolating and are in need of support: Volunteering Royal Voluntary Service

If you are currently not supported and need some help with shopping, a prescription collection or a friendly chat then the NHS Volunteer Responders are ready to help.

Please note, you should only get in touch if you fall into one of the following categories:

  • People aged 70 years and older with underlying health conditions
  • If you are in the ‘extremely vulnerable’ to COVID 19 group and have been sent a letter asking you to shield from the virus
  • People who are pregnant
  • If you are newly socially vulnerable as a result of COVID 19
  • People who are registered disabled
  • Others with high-risk conditions could include:

  • People with chronic lung disease or moderate to severe asthma
  • People with serious heart conditions
  • People who are immunocompromised including because of cancer treatment
  • People of any age with severe obesity e.g. body mass index (BMI) over 40
  • Certain underlying medical conditions, particularly if not well controlled, such as those with diabetes, dementia, renal failure, or liver disease might also be at risk
  • If you meet any of these criteria and need help collecting shopping, medication or other essential supplies or just want a telephone ‘check in and chat’ to help prevent loneliness, please call 0808 196 3646 (8am to 8pm)