Checklist for Covid-19 Volunteer Groups

1. What are you asking your volunteers to do?

It is imperative volunteers are told what they are expected to do. If possible, a volunteer role description/agreement should be created and given to each volunteer. Please see example below.

2. What support are you giving your volunteers?
– Volunteers should have a named person as their main point of contact.
– Consider giving the volunteers guidance on what to do if they have a problem i.e. how to report a safeguarding
concern or if they have concerns about a person’s health.
– Are you able to pay travel expenses or not? Be upfront

3. How are you protecting your volunteers?
– The health and safety of the volunteers is paramount. Make sure that your volunteers are aware of the guidance
given on the government website, Government Guidance
– The volunteers may be volunteering alone; consider having a lone working policy.
Online safeguarding training

4. How are you protecting the people you want to help?
– The people you are helping may be vulnerable; you may want to consider completing a risk assessment with
particular consideration to reducing risk of cross-contamination and when the exchange of money is involved. –
There are already examples of people using this opportunity to commit fraud.

5. Are you looking after people’s information correctly?
– Confidentiality of people’s information is a legal requirement under GDPR legislation. A sample confidentiality agreement is attached below.

Below are a selection of templates that you can download and use for your volunteer group: 

Volunteering checklist

Template Confidentiality Agreement for Volunteers

Template Volunteer Role Description

Template Lone Working policy